Consulting
FOCAL Consulting's unique position is based on its specialist know-how in the
field of quality-, records- and human resource management. In order to achieve
improved work processes and maximize results from information systems
implementation it is important to introduce parallel methodology.
The company needs to have as its goal an overall solution where information
systems and methodology support one another. At the outset, policy formulation
and needs analysis must be undertaken before implementation of quality, records-
and human resource management can begin. In addition, project management and
timetabling must have been planned before the start of the project. The
introduction of changes to work procedures, which have to be instituted by
management in both word and action, requires a change of attitude amongst the
whole workforce.
FOCAL’s consultants know that a project’s outcome depends on the commitment of
the company's management. It is not within the capability of a single person to
achieve a result in quality management, rather the combined efforts of many,
together with specialist advice based on proven methodology and extensive
experience.
CONSULTANCY BASED ON INTERNATIONAL STANDARDS
FOCAL Consulting services include advice on the following standards:
- ISO 9001:2000 Quality management systems – Requirements.
- ISO 19011 Guidelines for quality and/or environmental systems internal audits.
- ISO 14001:2004 Environmental management systems – Requirements with guidance for
use.
- ISO 14004:1996 Environmental management systems – General guidelines on
principles, systems and supporting techniques.
- ISO 22000:2005 Food safety management systems.
- ISO/IEC 27001: 2005 Information technology – Security techniques – Information
security management systems – Requirements.
- ISO 15489-2001 Information and documentation – Records management – Part 1:
General.
- ISO/IEC 17799:2000 Information technology – Code of practice for information
security management.
- BS 7799-2:2002 Information security management – Specification with guidance for
use.
- ISO/IEC 17025:2005 General requirements for the competence of testing and
calibration laboratories.
- ISO 10002 Quality Management - Customer satisfaction - Guidelines for handling
complaints in an organization.